Support & Inquiries
Contact & Technical Support
We welcome suggestions, formula refinements, and technical feedback from professional siding installers, gutter contractors, civil engineers, architects, and DIY homeowners.
Direct Contact Email
[email protected]Direct inbox for calculations, support, bug reports & partnership inquiries
Send a Direct Message
Messages submitted below are routed directly to [email protected].
Inquiry & Support Details
- Direct Email:
- [email protected]
- Typical Response Time:
- Within 24–48 business hours
- Engineering Reviews:
- Formula suggestions and building code citations are reviewed by developer Alish Gautam and technical reviewer Bijay Katwal, Civil Engineer.
Technical Review Policy
When reporting a mathematical discrepancy or proposing a regional code adjustment, please include specific reference citations (such as IRC Section R806, SMACNA 7th Ed., or manufacturer technical guidelines) to accelerate our engineering review.